User Support
User support is a very broad based category of services. In its most simple form ITSS make staff skilled
in the IT infrastructure and service requirements of the client’s enterprise available to the client to
manage all or part of the incoming user support requirements.
A more adaptive solution is one based upon the ITSS Service Management Framework. This solution is based upon a broad range of infrastructure management processes designed to improve user effectiveness and IT infrastructure efficiency. (Please see the section titled Service Management, that follows in this Value Proposition)
A more adaptive solution is one based upon the ITSS Service Management Framework. This solution is based upon a broad range of infrastructure management processes designed to improve user effectiveness and IT infrastructure efficiency. (Please see the section titled Service Management, that follows in this Value Proposition)